DROOMMUSIC REFUND POLICY

Refund Policy

At DroomMusic, our goal is to provide you with the tools, insights, and services needed to thrive in the digital music business. However, we understand that certain circumstances may require a refund request. Below is our refund policy to ensure transparency and fairness for all our users.

  1. Eligibility for Refunds

Refunds are only applicable under the following circumstances:

  • Technical Issues: If you encounter technical difficulties with a purchased service or product that cannot be resolved by our support team within 7 business days.
  • Service Not Delivered: If the service you purchased is not delivered or activated within the promised timeframe.
  • Incorrect Billing: In the case of duplicate charges or billing errors.

Note: Refunds are not available for services that have been successfully delivered, downloaded content, or subscriptions after the trial period has ended unless a technical issue or billing error occurred.

  1. Non-Refundable Items
  • Subscription Services: Refunds will not be issued for monthly or yearly subscriptions after the billing cycle has started. Users are responsible for canceling before the next billing period to avoid charges.
  • Digital Products: Any digital products (e.g., guides, templates, or music distribution packages) that have been downloaded or accessed cannot be refunded.
  • Customized Services: Refunds for consulting services, personalized marketing campaigns, or other customized offerings are not available once the work has commenced.
  1. Refund Process
  1. Request a Refund: To request a refund, email our customer support team at [Contact@droommusic.com] with your order details and the reason for the refund.
  2. Processing Time: Refunds will be reviewed within 7 business days. If approved, the refund will be processed back to your original payment method.
  3. Refund Timing: It may take 5-10 business days for the refunded amount to appear in your bank or payment account, depending on your payment provider.
  1. Cancellation of Subscriptions
  • Subscription Management: You may cancel your subscription at any time through your account dashboard.
  • No Prorated Refunds: Upon cancellation, you will retain access to the service until the end of the current billing period. However, we do not offer prorated refunds for partial months or unused time.
  1. Contact Us

If you have any questions regarding this refund policy or need assistance with a refund request, please contact us at:
Email: Contact@droommusic.com
Phone: +91-9828235577

We value your trust and are committed to ensuring your service satisfaction. Thank you for being part of the DroomMusic community!

This policy is subject to change without prior notice. Please review it periodically for updates.

To contact Us please go to: https://www.droommusic.com/contact/

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